Privacy Policy

1. Data Controller

Fuzion. Buy Factory Direct SL is the Data Controller responsible for processing your personal data in accordance with the General Data Protection Regulation (GDPR) and the Spanish Organic Law 3/2018 on Personal Data Protection and guarantee of digital rights (LOPDGDD).

2. What Personal Data We Collect

We may collect and process the following types of personal data:

• Identity Data: First name, last name, username
• Contact Data: Email address, phone number, billing and delivery address
• Financial Data: Payment card details (processed securely by our payment providers)
• Transaction Data: Details about payments and purchases
• Technical Data: IP address, browser type, device information, cookies
• Usage Data: Information about how you use our website and products
• Marketing Data: Your preferences in receiving marketing communications

3. How We Collect Your Data

We collect data through:

• Direct interactions (forms, email, phone, chat)
• Automated technologies (cookies, server logs)
• Third parties (payment processors, delivery services, analytics providers)

4. Purposes of Processing and Legal Basis

5. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and personalize content. You can manage your cookie preferences through our cookie consent banner.

Types of cookies we use:

• Essential cookies: Required for the website to function properly
• Analytics cookies: Help us understand how visitors interact with our website
• Marketing cookies: Used to deliver relevant advertisements
• Preference cookies: Remember your settings and preferences

For more information, please see our Cookie Policy.

6. Data Recipients and International Transfers

Your personal data may be shared with:

• Service providers (payment processors, shipping companies, IT services)
• Professional advisers (lawyers, accountants, insurers)
• Regulatory authorities when required by law
• Analytics and advertising partners (with your consent)

When we transfer your data outside the European Economic Area (EEA), we ensure appropriate safeguards are in place, such as Standard Contractual Clauses approved by the European Commission.

7. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

• Order and transaction data: 6 years (for tax and accounting purposes)
• Marketing consent records: Until you withdraw consent
• Customer service records: 3 years
• Website analytics data: 26 months

8. Your Data Protection Rights

Under the GDPR, you have the following rights:

• Right to Access: Request a copy of your personal data
• Right to Rectification: Request correction of inaccurate data
• Right to Erasure ("Right to be Forgotten"): Request deletion of your data
• Right to Restrict Processing: Limit how we use your data
• Right to Data Portability: Receive your data in a structured format
• Right to Object: Object to processing based on legitimate interests
• Right to Withdraw Consent: Withdraw consent at any time
• Right to Lodge a Complaint: File a complaint with a supervisory authority

To exercise these rights, please contact us at sales@paw-x.com or write to us at our address. We will respond within one month.

9. Data Security

We have implemented appropriate technical and organizational measures to protect your personal data against unauthorized access, accidental loss, destruction, or damage. These measures include:

• SSL/TLS encryption for data transmission
• Secure payment processing (PCI DSS compliant)
• Regular security assessments
• Staff training on data protection
• Access controls and authentication

10. Children's Privacy

Our website is not intended for children under 16 years of age. We do not knowingly collect personal data from children under 16. If you are a parent or guardian and believe your child has provided us with personal data, please contact us immediately.

11. Changes to This Privacy Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.